Frequently Asked Questions (FAQs)

General

Q: What types of flooring do you supply?
A: We supply a variety of flooring options including vinyl flooring, subway tiles, and ceramic flooring. These are ideal for kitchens and bathrooms.

Q: Do you offer installation services?
A: No, we only supply the products. We recommend hiring a professional installer for the best results.

Q: Can new flooring be installed over existing flooring?
A: In some cases, you can install new flooring over old flooring, especially with certain types of laminate or vinyl. However, this depends on the condition of the current floor and the specific new flooring you choose.

Q: How do I decide on the right flooring for my home?
A: Consider factors such as foot traffic, moisture levels, maintenance needs, and your aesthetic preferences. Consulting with a flooring expert can also offer valuable guidance.

Q: What indicates a poorly installed floor?
A: Indicators of a poorly installed floor include uneven surfaces, gaps between the flooring, creaking sounds, and visible adhesive.

Q: How frequently should flooring be replaced?
A: The replacement frequency depends on the type of flooring, the amount of foot traffic, and how well it’s maintained. High-quality, well-maintained floors can last for many years.

Q: Is it possible to install flooring myself?
A: Some types of flooring, like certain laminates and vinyl, are suitable for DIY installation. However, more complex installations, such as hardwood or intricate tile patterns, may require professional expertise.

Q: What are the best ways to maintain new flooring?
A: Best practices include regular cleaning, immediate spill cleanup, using appropriate cleaning products, and avoiding dragging heavy furniture across the floor.

Q: How can I check if my floor is level before installation?
A: Use a level tool to ensure the floor is even. Check for any dips or rises across the surface.

Q: What should I do if I find a mistake during installation?
A: Address the mistake immediately before continuing. This might involve adjusting the layout, re-cutting a piece, or re-leveling a section of the subfloor.

Q: Are there eco-friendly practices for flooring installation?
A: Yes, eco-friendly practices include using sustainable materials, minimizing waste, and choosing low-VOC adhesives and finishes.

Vinyl Flooring

Q: What are the benefits of vinyl flooring?
A: Vinyl flooring is durable, water-resistant, and easy to maintain. It is also available in a wide variety of designs, making it a versatile choice for any room.

Q: Can vinyl flooring be used in high-traffic areas?
A: Yes, vinyl flooring is designed to withstand high traffic and is ideal for both residential and commercial use.

Q: How do I clean and maintain vinyl flooring?
A: Vinyl flooring is easy to clean with regular sweeping and mopping. Use a damp mop with a mild cleaner to remove dirt and spills. Avoid using abrasive cleaners that can damage the surface.

Q: Is vinyl flooring water-resistant?
A: Yes, vinyl flooring is highly water-resistant, making it an excellent choice for kitchens, bathrooms, and basements.

Q: Can vinyl flooring be installed over radiant heating systems?
A: Many types of vinyl flooring are compatible with radiant heating systems. Always check the manufacturer’s guidelines to ensure compatibility.

Q: How long does vinyl flooring typically last?
A: With proper care and maintenance, vinyl flooring can last between 10 to 20 years.

Q: Is vinyl flooring safe for homes with pets?
A: Yes, vinyl flooring is a great option for homes with pets. It is durable, scratch-resistant, and easy to clean.

Q: What are the different types of vinyl flooring available?
A: There are several types of vinyl flooring, including sheet vinyl, vinyl tiles, and luxury vinyl planks (LVP). Each type offers different benefits and aesthetic options.

Q: How is vinyl flooring installed?
A: Vinyl flooring can be installed using various methods such as glue-down, peel-and-stick, or click-lock installation, depending on the type of vinyl product.

Subway Tiles

Q: What sizes and colors of subway tiles do you offer?
A: We offer subway tiles in various sizes and colors to match your design preferences. Please visit our product catalog to see the full range of options.

Q: Are subway tiles suitable for both walls and floors?
A: Subway tiles are typically used for walls, such as kitchen backsplashes and bathroom walls. For floors, we recommend our ceramic flooring options.

Q: How do I install subway tiles?
A: We recommend hiring a professional to install subway tiles for the best results. If you prefer to do it yourself, ensure you have the right tools and follow proper installation guidelines.

Q: What is the standard size of subway tiles?
A: The most common size for subway tiles is 3×6 inches, but they are also available in other sizes such as 2×4, 4×8, and 6×12 inches.

Q: Can subway tiles be used for flooring?
A: While subway tiles are primarily used for walls, some types can be used for flooring. Ensure the tiles you choose are rated for floor use.

Q: How do I clean subway tiles?
A: Subway tiles can be cleaned with a mild detergent and water. Avoid using abrasive cleaners that can scratch the surface.

Q: Are there different finishes available for subway tiles?
A: Yes, subway tiles come in various finishes including glossy, matte, and textured finishes to suit different design preferences.

Q: Can subway tiles be installed in a shower?
A: Yes, subway tiles are a popular choice for showers due to their water resistance and classic look.

Q: How do I choose the right grout color for subway tiles?
A: The grout color can complement or contrast with the tile color. Neutral colors create a seamless look, while contrasting colors can highlight the tile pattern.

Ceramic Flooring

Q: What are the advantages of ceramic flooring?
A: Ceramic flooring is highly durable, water-resistant, and easy to clean. It is also available in a wide range of colors and styles, making it suitable for any room in your home.

Q: Can ceramic flooring be used in outdoor areas?
A: Yes, some ceramic flooring options are suitable for outdoor use. Please check the product specifications to ensure they are rated for exterior applications.

Q: How do I care for and maintain ceramic flooring?
A: Ceramic flooring requires regular sweeping and mopping to keep it clean. Use a damp mop with a mild detergent for deeper cleaning. Avoid using harsh chemicals or abrasive tools that can scratch the surface.

Q: Are ceramic tiles resistant to stains and scratches?
A: Yes, ceramic tiles are resistant to stains and scratches, making them a durable and low-maintenance flooring option.

Q: Are ceramic tiles suitable for high-traffic areas?
A: Yes, ceramic tiles are very durable and suitable for high-traffic areas such as hallways, kitchens, and commercial spaces.

Q: How do I cut ceramic tiles?
A: Ceramic tiles can be cut using a tile cutter, a wet saw, or a snap cutter, depending on the complexity of the cuts needed.

Q: Are ceramic tiles cold underfoot?
A: Ceramic tiles can feel cold underfoot, but this can be mitigated by using area rugs or installing underfloor heating systems.

Q: Can ceramic tiles be used on walls?
A: Yes, ceramic tiles are versatile and can be used on both floors and walls, making them ideal for backsplashes, showers, and accent walls.

Q: What is the difference between ceramic and porcelain tiles?
A: Porcelain tiles are a type of ceramic tile that is denser, more durable, and less porous than standard ceramic tiles. This makes porcelain more suitable for high-moisture areas.

Q: How do I maintain and clean ceramic tiles?
A: Regular sweeping and mopping with a mild detergent are sufficient for maintaining ceramic tiles. Avoid using abrasive cleaners or tools that can scratch the surface.

Q: Are ceramic tiles resistant to stains and scratches?
A: Yes, ceramic tiles are generally resistant to stains and scratches, making them a durable and low-maintenance flooring option.